Shipping policy

Thoughtfully designed stationery for life’s celebrations • ★★★★★ Trusted by 100.000 customers worldwide • 20+ Years of Design Experience

10% off your entire order — discount applied automatically at checkout

10,000+ Etsy reviews
4.9★ average rating
Trusted by thousands of customers

Matched our graduation theme and was easy to edit.

Wilburn Ashley

Perfect for niece’s graduation party.

IdaPrincess80

Received it immediately after I placed my order. Quality is fantastic.

Melissa

Welcome to IND Soirée Studio

Hi, I’m Iris, founder and designer behind IND Soirée Studio.

I hold a Bachelor’s degree in Advertising and bring over 20 years of experience in graphic design. Originally from Brazil, my work is shaped by a love for color, creativity, and meaningful celebrations.

For more than 10 years, my designs have been sold through online marketplaces, reaching thousands of customers and earning consistently high ratings. This experience has refined my focus on detail, usability, and thoughtful design that is both beautiful and easy to edit.

IND Soirée Studio is a curated collection of premium digital designs created with care, intention, and a strong attention to detail. Each piece is designed to bring a refined and memorable touch to your special moments while ensuring a smooth and user-friendly editing experience.

Every design in this website is exclusively created by me, with a focus on quality, simplicity, and timeless style.

Our collection is continuously growing, with more designs being added regularly. If you’re coming from Etsy, you may notice additional items being released here over time.

I truly hope you enjoy my work as much as I enjoy creating it.

Frequently Asked Questions

Find answers to common questions about our products and services

What is your return policy?

Due to the nature of our products, all sales are final.

DIGITAL DOWNLOADS
All digital products are non-refundable and cannot be returned or exchanged once purchased.
Because files are delivered instantly, we are unable to offer cancellations or refunds.

If you experience any issues accessing or using your files, please contact us and we'll be happy to assist you.

PRINTED PRODUCTS (Print-on-Demand)
All printed items are made to order.
We do not accept returns or exchanges for:
• Incorrect size selection
• Buyer's remorse
• Minor variations in color due to screen differences

However, if your item arrives damaged, defective, or with a printing error, please contact us within 7 days of delivery with photos of the issue.
We will gladly offer a replacement or refund when applicable.

ORDER ISSUES
Please ensure all personalization details and shipping information are correct before placing your order.
We are not responsible for errors submitted by the customer.

If you have any questions or concerns, please contact us at iris@indsoireestudio.com.

How long does shipping take?

Delivery time depends on the type of product you purchase:

DIGITAL PRODUCTS (Corjl & Instant Downloads)
Most editable Corjl templates are available within minutes after purchase (check the description box).
Instant download PDFs are available immediately after checkout.

PHYSICAL ITEMS
All physical products are made to order.
Production and shipping times may vary depending on your location, but most orders are delivered within 3–5 business days after production.

Please check the product description for specific processing and shipping details before placing your order.

Do you ship internationally?

Yes — all digital items are available worldwide and can be accessed instantly after purchase.

PHYSICAL PRODUCTS
Shipping availability depends on the print provider used for each item.
Some products may be available internationally, while others may ship only within specific countries.

If international shipping is available for your location, it will be shown at checkout along with delivery estimates.

Please note that international orders may be subject to customs fees or import taxes, which are the responsibility of the customer.

What payment methods do you accept?

We accept a variety of secure payment methods through Shopify, including:

• All major credit and debit cards (Visa, Mastercard, American Express, Discover)
• Shop Pay
• Apple Pay
• Google Pay
• PayPal

All payments are processed securely through Shopify's encrypted checkout system.

Please note that available payment options may vary depending on your location and device.

How can I track my order?

DIGITAL PRODUCTS
After purchase, you will receive instant access to your files.

Corjl items: You will receive an email with access to edit and download your design, or you can access it directly through the Corjl link provided via email.

Instant download PDFs: Available immediately after payment on the order confirmation page and in your email receipt.

PHYSICAL PRODUCTS
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can use this tracking number to monitor your delivery status.

If you have any issues accessing your files or tracking your order, please contact us and we'll be happy to help.

Can I change my order after placing it?

DIGITAL PRODUCTS
Because of the digital files nature, orders cannot be changed, cancelled, or edited once they are completed.

However, if you experience any issues accessing your files, please contact us and we will be happy to help.

PHYSICAL PRODUCTS
We process orders quickly to ensure fast shipping.
If you need to make a change, please contact us as soon as possible after placing your order.
Once the order has been sent to production, changes or cancellations are no longer possible.

Please double-check all details before completing your purchase.

Do you offer gift wrapping?

DIGITAL PRODUCTS
Gift wrapping is not applicable to digital items.

PHYSICAL PRODUCTS
At this time, we do not offer gift wrapping.
Our print providers focus on producing and shipping items securely to ensure they arrive in excellent condition.

Gift options (such as wrapping or packaging) are not guaranteed and may vary depending on the production partner.

How do I contact customer service?

If you need assistance, you can contact us at:

📧 iris@indsoireestudio.com

We aim to respond as quickly as possible, usually within 24–48 business hours.

Please include your order number and a brief description of your issue so we can help you faster.

Where can I get my Digital Products printed?

IND Soirée Studio has partnered with Prints of Love, they offer fast, high quality yet affordable printing.
Plus free 2-3 day U.S. shipping and free envelopes!

* Prints of Love link : bit.ly/3FfTI8Z

* Home Printer
* Local print shop
* Photo lab such as Walmart, Walgreens or Costco
* Copy center such as Staples, FedEx Office or OfficeMax

What kind of paper can I print my cards

If you are planning to print at home:

For best results, we recommend printing on thick cardstock paper (80–110 lb) or photo paper, and selecting the highest print quality setting (Best or Photo Quality) in your printer settings.

Most home printers can handle at least 90 lb cardstock, but please check your printer's specifications before printing.

Recommended paper options:

* 80 lb cardstock: https://amzn.to/3fFnnML
* 110 lb cardstock: https://amzn.to/3Kv7TJa
* Linen textured cardstock (80 lb): https://amzn.to/3IjF00M

Always do a test print before printing your final design.

What size of envelopes?

Below are recommended envelope sizes and color options for invitations and thank you cards.

Copy and paste the links into your browser to view each option.

5x7 ENVELOPES (Invitation Size)

White: https://amzn.to/3AfymG6
Sage: https://amzn.to/3AHkA0Q
Pink: https://amzn.to/3FN0KR5
Blue: https://amzn.to/3nKh7HL
Kraft: https://amzn.to/3rAqCuf
Silver: https://amzn.to/3FKPxk2
Navy: https://amzn.to/3qJlDIq
Navy & Gold: https://amzn.to/3tKZpba
Burgundy & Gold: https://amzn.to/3nDyeLt
Rose Gold: https://amzn.to/3FLVyg7
Lavender: https://amzn.to/3KqUgL3
Gold: https://amzn.to/3FQHq5b

4x6 THANK YOU CARD ENVELOPES

White: https://amzn.to/3fFnnML
Pink: https://amzn.to/3Ipvg4W
Blue: https://amzn.to/3rxpx6E
Kraft: https://amzn.to/3IkcoEH
Navy: https://amzn.to/3InXAoE
Gold: https://amzn.to/3rzUNSl
Silver: https://amzn.to/3nIrDiQ WHITE: https://amzn.to/33FFzDg

What supplies do I need to print favor tags?

2.5" ROUND FAVOR TAGS / GIFT LABEL STICKERS

To create your round favor tags, upload your JPG template into Avery Design & Print software:
https://amzn.to/3nJjfQa

Recommended supplies:

Sticker Paper (All-Purpose):
https://amzn.to/3tPm9a1

Paper Trimmer (for clean straight cuts):
https://amzn.to/32fv0WS
https://amzn.to/3KviVOM

2.5" Circle Punch (for perfect round cuts):
https://amzn.to/3KtTcpN
https://amzn.to/32gqxmS

Item added to your cart

10% off your entire order — discount applied automatically at checkout

Shipping policy

Shipping Policy

Processing Time

Shipping Time

Shipping Costs

Order Tracking

Delays

Incorrect Address

Lost or Stolen Packages

10,000+ Etsy reviews
4.9★ average rating
Trusted by thousands of customers

Welcome to IND Soirée Studio

Frequently Asked Questions

10% off your entire order — discount applied automatically at checkout

Shipping policy

Shipping Policy

Processing Time

Shipping Time

Shipping Costs

Order Tracking

Delays

Incorrect Address

Lost or Stolen Packages

10,000+ Etsy reviews4.9★ average ratingTrusted by thousands of customers

Welcome to IND Soirée Studio

Frequently Asked Questions

10,000+ Etsy reviews
4.9★ average rating
Trusted by thousands of customers